The Learning Shop

Vacancy details

Job title: Senior Sales Associate (24 hrs)
Job ref: TLS922D

GENERAL SUMMARY: As a Senior Sales Associate in store you will be at the front line in delivering an excellent in store experience for your customers and act as a mentor for the Sales Associate team. You will have a strong sense of presence on the shop floor and the ability to communicate confidently with customers. You will have an awareness of fashion/trends, be able to outfit build and respond to customer needs ensuring that have a seamless shopping experience.


Drives Business Results

• Consistently deliver against goals and targets set by the management team.

• Uses initiative to drive store results.

• Puts the customer first and focuses on converting all customers who come into our stores.

Ambassador for the Store and Brand

• Delivers great customer service and strives to exceed customer’s expectations through Do What You Love behaviours.

• Knowledgeable about current product ranges and can talk confidently to features, benefits, garment care and current trends.

• Maintains great brand and visual standards and takes pride in how the store looks.

Inspires Team

• Acts as a mentor for the Sales Associate team.

• Works as a team player and enjoys helping and supporting in the development of the Sales Associate team.

• Takes full responsibility for personal development and uses initiative to drive personal goals.

• Seeks regular feedback from managers, peers and colleagues and uses this feedback to improve skills and behaviours.

Ensures Compliance

• Delivers great store standards through quick and effective shipment processing, replenishment and markdowns.

• Hold self-accountable to all Gap Inc. Standards of performance.


• Excellent verbal communication skills.

• Excellent customer service skills.

• Must have high sense of urgency with demonstrated ability to work independently and to make effective decisions in a timely manner.

• Allocates time effectively, handles multiple demands and competing priorities.


• Ability to work a flexible schedule to meet the needs of the business may require weekends and evening shifts. Overnights may be required.

Will have keyholder responsibilities.

Town/city: Bluewater
Region: Kent
Country: United Kingdom
Job type: Permanent
Hours: Part-Time
Contracted Hours: 24 hours
Salary: Competitive
Application deadline: 1 February 2019
Start date: ASAP

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